This course is for aesthetic practitioners and clinics looking to maximise bookings. Often there's a negative mindset around selling and lead conversion, & staff in clinics simply don't have the training needed to effectively convert a telephone or email enquiry into a booking. Now there is a solution! This easy to follow course takes you through the 3 main types of leads, how to classify them, the importance of a rapid response and how to build confidence. There are simple, effective ways to open the conversation , guidance on how to use unique selling points to differentiate yourself from the competition, and a range of simple communication techniques to help you and your team overcome objections. Not only that, there is a special focus on how to handle Price objections and how to handle deposit reluctance. The course finishes with powerful ways to move the enquiry into a booking.